Scott is a VERY dynamic, energetic lecturer. He does a great job at linking common sense with the quantitative tools of operations (the 'science' of making managerial decisions in day-to-day business dealings... should we have two cashiers or three? should we split them into different functions? what are the bottlenecks in the operation? how many units of product X should we order at a time, & how frequently should we order?). The book is a bit dry, but he makes up for it with his own laid back but engaging style of presentation. Starts the course with a case analysis (when you know absolutely nothing about Operations), then teaches you the elements bit by bit so that by the end you feel like you've got a good handle. No midterm, several homework assignments. Homeworks are graded easily but do NOT be fooled! His final exam is brutal, and is comprehensive. Isn't as later-material-heavy as you'd expect, so review the early material thoroughly too! Since most people are taking 90s-98s into the final, your grade is pretty much whatever you get on the final. Hard to hold it against him though, because he's engaging, a good guy, and really teaches you what you need to know, with no esoteric stuff.